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Context Help

If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A popup will open. It offers elaborate info about all the operations that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich range of tutorial video clips explaining how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you need, take a glimpse at our comprehensive FAQ database, which contains questions asked by real users and provides practical solutions. We regulary update our FAQ database with new entries so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can contact our great team of customer support engineers available 24-7 and ready to help you with any question. Each support ticket you open will be answered within 60 minutes (the average ticket response time being just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 253806

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com